SHIPPING POLICY

At The Plant House, we work hard to ensure your orders are delivered quickly and safely. All orders are processed within 1–3 business days after payment is confirmed. Standard shipping times vary between 5–10 business days, depending on your location, while international deliveries may take longer due to customs and carrier delays. Once your order has been shipped, you will receive a confirmation email with tracking details so you can follow your package in real time. Please make sure your shipping address is entered correctly at checkout, as we cannot be held responsible for delays or lost packages caused by incorrect details. Shipping fees are non-refundable, and any duties or taxes for international orders are the responsibility of the customer. In cases of delayed, lost, or damaged shipments, kindly contact us at halsayhg@gmail.com so our support team can assist you.